Tuesday, November 8, 2011
I decided that a portable EFTPOS machine would be the best means of processing bulk billing and client rebates through Medicare. This process requires a lot of technical support - well beyond my skill. The bank sent the machine, and set it up for me.
The next step was for Kirsty, a lovely lady who works for Medicare, to enter my provider number, and the item numbers for my work. Kirsty worked through it with me, and I watched her process one claim, then did one myself. Those payments have now shown up on the bank account statement.
Yesterday I took the machine to a postnatal visit, and attempted to process the bulk bill payment on the spot. It didn't work. I obtained a signed authorisation from the client, determined to work it out.
Today I opened the manual, followed multiple instruction steps, and identified the point at which I had been stumped. I was able to complete the transaction. YAY!
Medicare has offered me the immediate opportunity to do more postnatal work for my clients. This is great. I am thankful.
Posted by Joy Johnston at 1:28 PM